Customer Service Rep at Domino's Pizza
Overview
You will own the front counter and phone lines at a busy Domino's franchise, taking orders and ensuring customer happiness during peak hours. You'll work with POS systems and handle cash, prep, and cleaning. The team is tight-knit and fast-moving, with managers who started in your role. This position offers flexible scheduling and a path to shift lead or manager for those who want it.
What You'll Do8
- 1Take orders over the phone and in person, entering them accurately into POS systems.
- 2Greet customers, answer questions, and resolve complaints with a smile.
- 3Operate food prep equipment including dough sheeter, slicer, and oven.
- 4Stock ingredients from the delivery area to storage, work area, and walk-in cooler.
- 5Fold boxes, assemble orders, and hand them to customers or drivers.
- 6Use a calculator and cash register to process payments and make correct change.
- 7Clean the front counter, dining area, and restrooms, and maintain sanitation standards.
- 8Complete inventory counts and paperwork; assist with opening and closing duties.
Requirements7
- 1Must be 16 years or older.
- 2Ability to add, subtract, multiply, and divide quickly, and make correct change.
- 3Verbal and written communication skills to process orders and talk with customers.
- 4Comfort with computers and touchscreens for order entry.
- 5Must stand for long periods, lift up to 50 pounds, and handle hot ovens.
- 6Basic math skills: add, subtract, multiply, divide accurately.
- 7Flexibility to work nights, weekends, and holidays as needed.
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