Customer Service Rep at Domino's Pizza
Overview
You will own the front-line customer experience at a high-volume Domino's store, processing orders over the phone and in person while maintaining speed and accuracy. You'll join a team that values personality and people skills, with a culture that promotes internal growth from crew to management and beyond. This role stands out because Domino's invests in its people, offering a path from customer service rep to franchise owner.
What You'll Do8
- 1Operate all kitchen equipment including ovens, dough sheeters, and pizza stations.
- 2Stock ingredients from delivery area to storage, work area, and walk-in cooler.
- 3Prepare products according to Domino's standards, including dough, toppings, and boxes.
- 4Receive and process telephone orders with speed and accuracy.
- 5Clean equipment and the facility daily to maintain health and safety standards.
- 6Enter orders accurately using a computer keyboard or touch screen.
- 7Make correct monetary change and handle cash transactions.
- 8Communicate clearly with customers and co-workers to process orders both over the phone and in person.
Requirements8
- 118+ years of age or older.
- 2Ability to add, subtract, multiply, and divide accurately and quickly, possibly using a calculator.
- 3Verbal, writing, and telephone skills to take and process orders.
- 4Motor coordination between eyes and hands/fingers to make precise movements rapidly.
- 5Ability to comprehend and give correct written instructions.
- 6Ability to work in varying temperatures from 36 degrees in cooler to 90+ degrees in work areas.
- 7Willingness to work in cramped quarters, including walk-in cooler, and handle hot surfaces up to 500 degrees.
- 8Ability to work in adverse weather conditions when performing outside tasks like trash removal.
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