Clinical Case Manager II ICM, Trauma-Informed Mental Health & Justice Services
Overview
Lead comprehensive intake, trauma-informed case management, and care coordination for high-needs youth and adults within a Queens supervised release program. You will work on a multidisciplinary team delivering community-based supports that integrate behavioral health, housing, and legal services to promote stability and court compliance. This role offers opportunities to develop trauma-informed practice, navigate the justice system, and contribute to a pilot service model with potential citywide impact.
What You'll Do10
- 1Build and conduct comprehensive intake assessments using evidence-based tools to identify mental health, substance use, housing, and other psychosocial needs
- 2Provide trauma-informed, person-centered case management to a caseload of high-risk participants
- 3Collaborate with a multidisciplinary team to develop and implement individualized service plans
- 4Support participants in navigating behavioral health, housing, public benefits, and legal services
- 5Maintain regular in-person and phone contact to monitor progress, re-arrests, and court compliance
- 6Create safety plans, provide supportive counseling, and encourage readiness for change
- 7Prepare and present written progress reports to the court and advocate for participants' needs
- 8Coordinate with defense attorneys, service providers, and community partners for continuity of care
- 9Maintain accurate documentation in the agency case management system
- 10Participate in ongoing training and reflective supervision to support professional growth
Requirements10
- 1MSW or relevant master’s degree with two years of related case management experience
- 2Knowledge of NYC Court Operations; preferred LMSW, LMHC, or LCAT licensure
- 3Familiarity with Alternative to Detention (ATD) or Alternative to Incarceration (ATI) models
- 4Working knowledge of treatment programs and referral options for housing, education, employment, and supports
- 5Ability to exercise sound judgment and communicate clearly in writing and speech
- 6Excellent time management and in-person and remote communication skills
- 7Computer literate with adaptability to changing technology
- 8Bilingual Spanish preferred
- 9CASAC or CASCT encouraged to apply
- 10Availability to work evenings and weekends as needed and travel within NYC boroughs
Salary Insight
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