Client Services Monitor, Shelter Operations

You'll maintain safety and security at a DHS-funded shelter in Queens, monitoring resident activity and responding to incidents with a trauma-informed approach. You'll work alongside a team that integrates transitional housing with mental health services through the Health Realization Approach, reporting to the Facility Manager and Site Director. This role is key to supporting daily operations and ensuring a dignified environment for individuals and families experiencing homelessness. You'll gain hands-on experience in shelter operations within a supportive nonprofit environment.

Resident Monitor at Upward Bound House leads safe supportive community for families in crisis. Provides operational safety and community support through monitoring visitors maintaining clean environment resolving conflicts and delivering compassionate care. Seeking motivated individual with relevant experience.

As a Case Manager at Central Arizona Shelter Services, you will own the full client journey from intake to housing stability, working directly with individuals experiencing homelessness. You will assess strengths, needs, and barriers to create personalized case plans grounded in Social Determinants of Health. Your role bridges clients to essential services and providers, advocating for their needs across a collaborative team. This position demands advanced communication skills and crisis de-escalation abilities, with a commitment to trauma-informed, client-centered care. You will thrive here by delivering measurable outcomes in a mission-driven environment.

Lead day-to-day operations of a transitional family residence serving families with children, driving outcomes in housing stability and family well-being. You will oversee a multi-disciplinary team of Social Service Supervisors, Housing Coordinators, and Case Managers, integrating services across employment, childcare, and recreation. Champion Evidence-Based Practices (EBP), Trauma-Informed Care (TIC), and Motivational Interviewing (MI) while ensuring compliance with OTDA, DHS, and Win standards. Your leadership directly shapes program performance toward permanent housing and family goals, backed by a supportive nonprofit environment committed to ending homelessness.

As the Associate Director at The Road Home's MVP shelter in Salt Lake City, you will own the 24/7 operations of a resource center serving single adults, directly supervising three Shift Supervisors and their Housing Advocate teams. You will ensure safe, welcoming, and effective services grounded in Trauma-Informed Care and Housing First principles. Collaborating with the Resource Center Director and HR, you will shape a culture of dignity, safety, and accountability. This role stands out for its focus on equity, anti-racism, and belonging, and its hands-on approach to crisis leadership and staff development.

Lead Monitor oversees program security and safety for volunteers at Volunteers of America in Los Angeles. This role involves supervising monitors and ensuring client safety through monitoring, screening, and asset protection.