Client Services Associate, Workplace Experience & Mailroom Operations
Overview
As a Client Services Associate you will own daily workplace operations at scale within a fast paced environment. You’ll manage mailroom activities, office supplies, shipping and receiving, and hospitality tasks to ensure a polished, welcoming workspace for employees and visitors. This role collaborates with facilities, reception, and operations teams to maintain smooth daily operations. What makes this role different is the direct impact on the employee experience and the hands on responsibility for front desk coverage and supply chain tasks.
What You'll Do10
- 1Build mailroom operations processes and distribute inbound mail and packages to employees
- 2Design outbound shipping workflows and tracking documentation to reduce delays
- 3Lead warehouse organization and inventory management to keep supplies stocked and accessible
- 4Ship and receive materials and equipment with accurate packing slips and discrepancy reporting
- 5Own meeting room setup and hospitality support to ensure polished, professional spaces
- 6Scale front desk coverage with professional reception support during peak periods
- 7Drive office operations and facilities tasks to keep printers and devices functional
- 8Manage inventory levels and coordinate restocking for office and warehouse supplies
- 9Deliver excellent customer service to employees and visitors and resolve requests with tact
- 10Support internal moves and office operations projects to keep spaces efficient
Requirements6
- 1High School Diploma or equivalent
- 21+ year of experience in customer service, office support, or similar preferred
- 3Strong communication and multitasking skills
- 4A proactive, solutions oriented mindset
- 5Comfort learning new systems and processes
- 6Professional appearance and demeanor
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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