West Gray Properties LLCVerified Source

Chief Operating Officer, Healthcare Operations Houston

Onsite · Houston, Texas
Posted August 12, 2026
payroll

Overview

Lead all operations at Bellaire ER, a Houston emergency care provider, driving growth from $10M to $25M annual revenue. You will own strategy, finance, and team leadership, reporting directly to the CEO. With 15+ years in healthcare operations, you'll transform clinical and administrative processes. This role stands out for its direct impact on patient outcomes in a fast-growing ER network.

What You'll Do7

  • 1Build a 3-year growth strategy that expands Bellaire ER into 3 new locations within 18 months, aligning with the CEO's vision.
  • 2Restructure the executive team to improve decision speed, cutting meeting time by 30% and boosting engagement scores by 20%.
  • 3Own performance metrics, designing dashboards in Power BI that track patient volume, wait times, and revenue per visit, reviewed weekly with the board.
  • 4Drive a fundraising round to secure $5M in capital for facility upgrades and EMR integration, presenting to investors quarterly.
  • 5Implement a continuous improvement program using Lean Six Sigma to reduce patient wait times by 25% and increase throughput by 15%.
  • 6Foster a culture of ownership by launching a leadership development track for 5 high-potential managers, with bi-annual reviews.
  • 7Report on key performance indicators to the board monthly, using Tableau dashboards that highlight operational gaps and wins.

Requirements7

  • 18+ years in senior operations leadership, with 3+ years as COO or VP of Operations in healthcare or emergency services.
  • 2Master's degree in Business Administration, Healthcare Administration, or a related field, with 5+ years applying strategic planning frameworks.
  • 3Proven track record in corporate finance, managing budgets of $15M+ and driving revenue growth of 20% annually.
  • 4Deep expertise in operations metrics, patient flow optimization, and LEAN methodology, with a certified Green Belt or higher.
  • 5Strong leadership skills, demonstrated by leading cross-functional teams of 50+ and fostering executive engagement.
  • 6Excellent verbal and written communication, with experience presenting to boards and investors.
  • 7Ability to thrive in high-pressure situations, making data-driven decisions under tight deadlines.

Salary Insight

Salary not disclosed in listing

Location

Typeonsite
LocationHouston, Texas

Required Skills

Corporate financeOperations metricsStrategic planningLeadershipVerbal and written communicationHigh-pressure environments
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