La Frontera ArizonaVerified Source

Case Management Navigator, Behavioral Health & Community Resources

Onsite · Phoenix, Arizona
Posted August 14, 2026
full-time

Overview

Own outreach, engagement and case management for individuals with serious mental illness at scale within a non profit health system. You will complete assessments and service plans, coordinate care across behavioral health medical and community providers, and monitor progress toward recovery. Be part of a collaborative team focused on compassionate, person centered care and crisis intervention.

What You'll Do10

  • 1Build outreach to unengaged members and coordinate care with families and providers to implement ISP based services
  • 2Design and document progress toward recovery through regular communications and comprehensive records
  • 3Lead coordination of care across behavioral health medical dental and community resources ensuring all services align with the ISP
  • 4Ship brief assessments and service plans to focus on inter agency coordination and continued outreach
  • 5Own transportation support and direct case management tasks while maintaining accurate clinical records
  • 6Drive continuous evaluation of care level and make recommendations to supervisor
  • 7Coordinate with clinical team to explain options and articulate advantages and disadvantages
  • 8Collaborate with families or significant others to implement effective service plans and ensure compliance with agency policies
  • 9Maintain documentation including assessments service delivery and discharge planning
  • 10Support quality management utilization review and agency fundraising activities

Requirements5

  • 1Bachelor’s degree preferred
  • 2High School Diploma or GED required
  • 3Combination of education and experience meeting BHT requirements per ADHS
  • 4Minimum one year of community behavioral health case management experience
  • 5Experience conducting outreach with seriously mentally ill or homeless populations

Salary Insight

Salary not disclosed in listing

Location

Typeonsite
LocationPhoenix, Arizona

Required Skills

case managementoutreachcoordination of caredocumentationelectronic health records
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