Bilingual Remote Collections Agent, FinTech & Call Center

Own collections for accounts receivable in a bilingual environment with a focus on timely debt recovery at a Phoenix-based law firm. You will negotiate payment terms, document interactions in financial software, and maintain accurate account statuses. You will work with a team that values communication, compliance, and results. This role offers an on-site, full-time schedule with performance-based bonuses that can boost compensation.

Own the resolution of medical bad debt accounts for healthcare clients, managing a portfolio that demands fluent English and Spanish communication. You will handle inbound and outbound calls, negotiate payment solutions, and document every interaction with precision. Join a stable healthcare revenue cycle management firm in Atlanta, where your performance is measured by clear metrics and your empathy makes a difference. This hybrid role starts with a 30-day onsite training period in Smyrna before balancing office and remote work.

Own the end-to-end recovery of outstanding accounts across the Orlando region. You will conduct field visits, negotiate repayment plans in English and Spanish, and maintain compliance with financial regulations. Collaborate with accounts payable and accounts receivable teams to resolve discrepancies and reconcile accounts. This role offers direct client engagement and the chance to make a tangible impact on financial recovery.

You will manage a portfolio of 400 active business-to-business accounts valued at $2.5 million, driving collections and customer resolution. Oversee daily account reviews, prioritize past-due balances, and handle high-volume correspondence via CLM systems. Work cross-functionally with Finance, Billing, and Customer Service to resolve inquiries and maintain accurate records. This hybrid role in Downers Grove, IL offers monthly bonuses and a clear path to contract-to-hire. Stand out by leveraging bilingual communication (especially Spanish) to strengthen client relationships.

You will own client support for a financial services firm, handling 40+ inbound inquiries daily across phone, email, and chat. You will join a remote team of 10 specialists, backed by CRM and Microsoft Office tools. You will detect fraud patterns and educate clients, with bilingual skills setting you apart. This role offers a flexible schedule and remote work, with direct impact on client retention.

The role owns customer inquiries across multiple channels at a high level of service and accuracy. You will handle account questions, product details, and issue resolution for a Phoenix, onsite contract position. You will document interactions and escalate complex problems to the right teams. This position emphasizes a customer-first approach and clear communication.