Account Manager, LTL Partnerships
Overview
Riverstone Logistics seeks a Carrier Operations Manager to lead LTL and FTL carrier relationships. This role builds and manages carrier portfolios to support strategic objectives. Own carrier performance and negotiations while ensuring operational excellence.
What You'll Do11
- 1Own LTL carrier relationships and act as primary contact for regional and national accounts
- 2Manage LTL pricing programs including negotiated rates tariffs and discounts
- 3Monitor service performance using carrier scorecards and business reviews
- 4Resolve LTL freight claims and accounts receivable disputes
- 5Handle high-volume day-to-day LTL execution and service exceptions
- 6Negotiate and govern contract FTL rates and committed capacity across lanes
- 7Coordinate FTL carrier performance against service level commitments
- 8Support dedicated and contracted freight programs including drop trailers
- 9Stay close to daily execution across both LTL and FTL portfolios
- 10Turn recurring issues into scalable processes and carrier scorecards
- 11Feed insights to Capacity Solutions regarding network capacity needs
Requirements10
- 15+ years building ETL pipelines with Spark and Airflow
- 2Working knowledge of both LTL and FTL Middle Mile freight operations
- 3Experience managing carrier relationships and performance in 3PL environments
- 4Familiarity with TMS and market rate tools
- 5Strong negotiation skills for rates and contracts
- 6Understanding of DOT and FMCSA regulations affecting carrier relationships
- 7Prior experience managing national LTL carrier pricing programs
- 8Knowledge of LTL pricing structures including tariffs and NMFC
- 9Experience with FTL lane and RFP pricing models
- 10Ability to drive operational improvements under time pressure
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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