Workforce Management Specialist at OTR Solutions
Overview
The Workforce Management Specialist at OTR Solutions will serve as the primary point of contact for visitors, candidates, clients, and vendors. This role creates a welcoming first impression while balancing front desk duties, office operations, and executive support. Strong communication skills and a passion for helping others are essential.
What You'll Do14
- 1Serve as the primary point of contact for visitors, candidates, clients, and vendors
- 2Create a welcoming professional first impression
- 3Manage incoming calls and emails with professionalism and urgency
- 4Maintain a clean presentation-ready reception area
- 5Provide administrative support to executive leadership
- 6Assist with meeting coordination scheduling travel logistics and special projects
- 7Prepare documents presentations reports and correspondence using Microsoft Office
- 8Handle confidential information with discretion
- 9Support leadership initiatives and company-wide projects
- 10Manage mail packages and office supplies
- 11Coordinate office facilities and vendor services
- 12Assist with employee onboarding logistics and workplace readiness
- 13Participate in employee events and culture-building activities
- 14Ensure a positive office environment for employees and guests
Requirements11
- 1Bachelor's degree preferred
- 22+ years experience in hospitality office administration executive support reception or customer-facing roles
- 3Exceptional verbal and written communication skills
- 4Professional presence and polished demeanor
- 5Strong organizational skills with multi-priority management
- 6Ability to anticipate needs and proactively solve problems
- 7High level of discretion and confidentiality
- 8Proficiency in Microsoft Office Outlook Word Excel and PowerPoint
- 9Attention to detail and follow-through
- 10Positive service-oriented attitude
- 11Experience in hospitality office administration executive support reception or customer-facing roles
Salary Insight
Salary not disclosed in listing
Location
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