Travel Counselor I-Onsite-Fort Belvoir
Overview
Amex GBT seeks a Travel Consultant to deliver exceptional travel experiences for federal clients. This role focuses on creating memorable journeys through personalized service and innovative solutions. Responsibilities include booking air hotel rail accommodations and advising travelers while handling moderate complexity tasks. Ideal candidates thrive in a collaborative environment and embrace continuous learning.
What You'll Do10
- 1Create and finalize travel itineraries including flights hotels and ground transportation
- 2Maintain client preference standards for reservations
- 3Offer knowledgeable recommendations for optimal traveler experiences
- 4Process standard bookings with multi destination and fare complexities
- 5Escalate intricate reservations to senior specialists
- 6Support routine and specialized travel needs across domestic routes
- 7Utilize social intranet for ongoing training and updates
- 8Deliver courteous service prioritizing customer satisfaction
- 9Collaborate effectively within a strong team dynamic
- 10Maintain enthusiasm and adaptability in a fast evolving field
Requirements8
- 1Fluent English writing and speaking abilities with optional second language proficiency
- 2Detail oriented professional with strong organizational skills
- 3Excellent verbal and written communication capabilities
- 4Proficiency in Microsoft Office suite
- 5Passion for delivering superior customer experiences
- 6Positive attitude and proactive approach to problem solving
- 7Willingness to develop expertise through mentorship and training opportunities
- 8Military experience may substitute for certain qualifications
Salary Insight
$37 - $44k per year
Location
Required Skills
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