Technical Operations Trainer - QTS Data Centers
Overview
Develop and deliver training programs for data center operations ensuring Facilities Operations team proficiency. Lead classroom and hands-on sessions using digital resources. Collaborate with leadership to create customized plans. Evaluate and improve training effectiveness while maintaining a supportive environment. Track certifications and produce detailed reports. Travel up to 35%.
What You'll Do12
- 1Design and deliver training materials covering electrical mechanical systems telecommunications fire protection environmental controls security safety and emergency response
- 2Utilize classroom and hands-on modalities to familiarize technicians with equipment programs and procedures
- 3Facilitate technology-based training through LMS and Microsoft Teams platforms
- 4Partner with regional leadership to create and execute training plans aligned with team needs
- 5Conduct ongoing evaluations of training products and programs through independent and collaborative reviews
- 6Gather learner feedback to enhance future sessions and foster engagement
- 7Maintain current knowledge of data center facilities operations and QTS processes
- 8Convey complex technical information in simple language
- 9Track staff certification renewments and generate status reports
- 10Review and update training programs for technology and compliance changes
- 11Prepare reports on training activities staff performance and improvement areas
- 12Travel up to 35% for training assignments
Requirements11
- 1Minimum 5 years experience in operations and maintenance within critical environments such as data centers nuclear power generation
- 2Data center experience preferred
- 3Documented instructional experience of at least 3 years
- 4Bachelor's degree in engineering information technology or related field
- 5Certifications in training facility management or related areas
- 6Strong interpersonal skills to interface across organizational levels
- 7Basic project management knowledge
- 8Excellent written and verbal communication abilities
- 9Proficiency in basic data entry
- 105+ years experience building ETL pipelines with Spark and Airflow
- 113 years experience creating delivering technical instruction
Salary Insight
Salary not disclosed in listing
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Required Skills
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