Stand Manager, Drive-Thru Coffee & Team Leadership
Overview
You take full ownership of your stand's growth and profitable operation at 7 Brew. You lead a crew of 40+ team members, coaching them on service speed, cleanliness, and customer connection. You report to a District Manager, balancing scheduled shifts with admin, training, and operational oversight. This role stands out for its blend of hands-on leadership and strategic execution, with early mornings and late nights.
What You'll Do8
- 1Master all Brewista and Shift Lead duties, then train and coach crew to meet exact standards for wait times, cleanliness, and guest interaction.
- 2Deliver individual feedback on strengths and growth areas during and between shifts.
- 3Build a weekly schedule that balances crew availability with labor cost, keeping lines short and service fast.
- 4Own inventory, small wares, and equipment, plus cash handling, deposits, and change.
- 5Lead shift meetings and team events to strengthen culture and develop future leaders.
- 6Implement directives from upper management, and delegate tasks to leadership and Brewistas for smooth operations.
- 7Enforce health requirements and adapt to operational or cultural issues on the spot.
- 8Maintain alertness during peak hours, walking the drive-thru line safely and operating any stand position.
Requirements7
- 12+ years in leadership, with 40+ team members in a high-volume setting.
- 2Flexible schedule, including 5 a.m. starts, 11:30 p.m. ends, weekends, and holidays.
- 3Handle hot water, coffee, glass bottles, and dairy products with care.
- 4Work outside in all weather, lift 50 lbs, stand for hours, and climb ladders.
- 5Walk safely between cars in the drive-thru line and use a utility knife.
- 6Stay composed under pressure, solve problems quickly, and manage multiple priorities.
- 7Beginner-level Microsoft Office Suite skills.
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