NAYA - 95 SummerVerified Source

Shift Leader NAYA

37K–46K
Onsite · Boston, Massachusetts
Posted August 12, 2026
payroll

Overview

Naya seeks a passionate Shift Leader to grow with our rapidly expanding Middle Eastern cuisine brand. This role focuses on leading teams to drive operational excellence and foster a positive workplace culture.

What You'll Do10

  • 1Lead team members to achieve operational efficiency and customer satisfaction
  • 2Ensure food quality and consistency across all service points
  • 3Manage shift scheduling and resolve clock-in/out discrepancies
  • 4Handle inventory control and daily cash reconciliation
  • 5Conduct pre-shift briefings and address guest concerns
  • 6Maintain compliance with labor laws and handle conflict resolution
  • 7Develop staff through training and succession planning
  • 8Engage with customers and manage third-party orders
  • 9Utilize financial reporting tools to track performance metrics
  • 10Perform delivery coordination and handle promotional activities

Requirements10

  • 15+ years leading kitchen or retail teams
  • 2Proficiency in English for communication and documentation
  • 3Ability to work flexible hours including nights and weekends
  • 4Physical capability to lift 50 pounds and endure long shifts
  • 5Spark and Airflow experience with data analytics platforms
  • 6Knowledge of CPC Card certification preferred
  • 7Demonstrated leadership in fast-paced environments
  • 8Experience with Kubernetes and cloud infrastructure
  • 9Familiarity with React for internal systems
  • 10BCBA certification beneficial

Salary Insight

$37 - $46k per year

Location

Typeonsite
LocationBoston, Massachusetts

Required Skills

LeadershipCash HandlingInventory ManagementSchedulingCustomer ServiceMicrosoft OfficePhysical Stamina
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