Shift Leader at Royal Farms Washington DC
Overview
The Shift Leader at Royal Farms in Washington DC leads store operations when senior managers are absent. This part-time role focuses on customer satisfaction sales cost controls and achieving goals. Responsibilities include coaching staff managing shift operations ensuring safety and driving food and beverage programs.
What You'll Do11
- 1Ensure every customer receives outstanding service by greeting and acknowledging them while maintaining product knowledge and service standards
- 2Coach and support team members to deliver consistent friendly and knowledgeable service
- 3Oversee shift operations as Person in Charge coordinating team duties and addressing real time needs
- 4Perform POS transactions vendor check in and adhere to cash control standards
- 5Hold team members and self accountable for compliance with policies procedures and safety requirements
- 6Follow all safety and security procedures to protect staff customers and assets
- 7Execute food and beverage programs including ordering production planning and product handling
- 8Maintain store appearance by completing cleaning dusting sweeping emptying trash and reporting maintenance issues
- 9Demonstrate accountability by completing tasks with attention to detail
- 10Supervise all store employees in the absence of a senior leader
- 11Perform other projects as assigned
Requirements10
- 1Must be at least 18 years old with a high school diploma or GED
- 2Strong written verbal and interpersonal communication skills
- 3Proven supervisory and organizational abilities with demonstrated leadership skills
- 4Minimum one year of food service or retail management experience
- 5Current ANSI-approved Food Safety Manager Certification
- 6Basic business math accounting computer and analytical skills
- 7Flexible availability for various shifts including weekends holidays and overtime
- 8Ability to lift up to fifty pounds and perform repetitive physical tasks
- 9Willingness to obtain Food Safety Certification if not already certified
- 10Commitment to uphold Royal Farms mission values and operational excellence
Salary Insight
$16 - $20k per year
Location
Required Skills
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