Shift Leader at Papa Johns
Overview
You own the shift at Papa John's, keeping quality high and the crew focused when the Store Team Leader steps out. You direct operations, coach team members in the moment, and protect the guest experience. You work side by side with the Store Team Leader to meet daily standards and handle any situation with composure. This role develops future Operating Managers, offering a clear growth path from day one. Prior leadership experience helps, but the right attitude matters most.
What You'll Do8
- 1Lead the crew from the front, coaching in the moment and building a shift culture of accountability and fun.
- 2Own the guest experience, resolving concerns with composure and turning issues into positive impressions.
- 3Keep every workstation running at Papa John's standard, from opening to close, ensuring order accuracy and food safety.
- 4Monitor shift performance, flag inefficiencies, and support the Store Team Leader in building habits that drive profitability.
- 5Jump into any role on the floor when needed, from makeline to oven to delivery.
- 6Complete opening and closing checklists with precision, never letting standards drift.
- 7Protect the brand's reputation for quality and care on every shift.
- 8Ensure all team members follow Papa John's procedures, including cash handling and sanitation.
Requirements8
- 118+ years old
- 2Food Handler Certification required or must be obtained before first shift
- 3Prior leadership or shift lead experience preferred
- 4Calm under pressure, clear communication, consistent follow-through
- 5Ability to coach without micromanaging
- 6Curious, coachable, hungry to grow
- 7Must be able to stand for long periods and lift up to 50 pounds
- 8Flexible schedule, including nights and weekends
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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