Service Manager, Full-Service Restaurant Operations
Overview
As Service Manager at Hogsalt, you will own front-of-house operations across our 20+ restaurant portfolio, driving service excellence and team performance. You'll lead a service team known for energy and fun, ensuring every guest experiences genuine hospitality. Working with the Service Director and VP of Service & Operations, you'll refine service standards from recruiting to training. This role stands out for its focus on team belonging and a supportive culture, backed by comprehensive benefits and a bonus structure.
What You'll Do6
- 1Build and refine all areas of service in the restaurant, setting the standard for guest experience.
- 2Drive policy execution by overseeing recruiting, hiring, and training, plus 6-month employee reviews and progressive discipline.
- 3Lead front-of-house training programs, updating materials to keep service sharp.
- 4Coach and support all hourly employees, stepping into any FOH position as needed.
- 5Manage administrative duties including opening and closing, cash handling, refunds, and facility supplies.
- 6Collaborate with leadership to solve service and operational problems proactively.
Requirements5
- 13+ years in a full-service restaurant environment.
- 21+ year in a management position.
- 3Demonstrated problem-solving skills in service and operations.
- 4Open availability including evenings, weekends, and holidays.
- 5Ability to lift items up to 50 pounds.
Salary Insight
$75 - $80k per year
Location
Required Skills
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