Service Coordinator, Supportive Housing in NYC
Overview
You will own comprehensive support services for tenants in our supported housing programs, helping them maintain housing and reach personal goals. With a person-centered approach, you'll build community and connect tenants to resources. Join a team where 5+ years of experience in mental health support is valued alongside a bachelor's degree. This role stands out for its focus on community building and recovery-oriented services.
What You'll Do9
- 1Facilitate at least four groups per month, either four distinct groups or two recurring ones, to foster community and skill-building.
- 2Complete all assessments and service plans on time, ensuring they reflect tenant goals and needs.
- 3Write at least two service plan linked notes per tenant within 48 hours of meetings, documenting progress and outcomes.
- 4Conduct monthly in-apartment visits for all tenants on your caseload, adjusting to weekly visits in Community Residences.
- 5Document 40 hours of direct service work monthly, tracking engagement and outcomes.
- 6Develop and implement individualized support plans using a person-centered model, addressing recovery, community connection, and vocational goals.
- 7Coordinate access to community-based treatment and support services, advocating for tenant needs.
- 8Lead group activities that promote social connections and peer support among tenants.
- 9Maintain confidential records and ensure compliance with program and agency documentation standards.
Requirements9
- 1High school diploma or GED required; bachelor's degree in a related field preferred, with work experience in the field acceptable as substitute.
- 22+ years of experience in supportive housing, social services, or mental health settings.
- 3Proficiency in Microsoft Word and Excel, and ability to learn other computer programs.
- 4Excellent oral and written communication skills, with ability to document clearly and timely.
- 5Demonstrated ability to prioritize tasks and meet deadlines in a dynamic environment.
- 6Skilled in conflict mediation and negotiation, with an assertive approach to problem-solving.
- 7Ability to work independently and as part of a multidisciplinary team.
- 8Must be fingerprinted and pass a background clearance, as required by the agency.
- 9Bilingual in Spanish or other languages preferred, to meet tenant needs.
Salary Insight
$56k per year
Location
Required Skills
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