Service Advisor at Prestige Toyota of Ramsey
Overview
We seek a motivated Service Advisor to lead customer interactions and drive sales at our New York dealership. The ideal candidate will own the customer experience while delivering exceptional service. This is a performance driven role with opportunities for growth.
What You'll Do9
- 1Initiate automotive services by diagnosing vehicle issues and creating accurate repair estimates
- 2Verify warranty coverage and communicate findings to customers
- 3Develop detailed repair orders with approval signatures and update service databases
- 4Educate customers on service options and explain costs including deductibles
- 5Administer manufacturer warranties for qualifying repairs
- 6Maintain accurate customer records and provide proactive communication
- 7Promote service specials and manage customer expectations
- 8Collaborate with technicians to resolve complex service needs
- 9Track service completion times and process payments
Requirements7
- 1Previous Service Advisor experience preferred
- 2Basic mechanical understanding of automobiles
- 3Valid driver's license and clean driving record
- 4High school diploma or equivalent
- 5Ability to work weekends including Saturdays
- 6Strong communication skills and customer service focus
- 7Experience with automotive service systems
Salary Insight
$75 - $150k per year
Location
Required Skills
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