Service Advisor AutoDealership VII
Overview
State of the art service department nationwide team serving 20000 cars daily. Build customer loyalty across generations. Explain technician recommendations in simple terms and suggest upsell opportunities.
What You'll Do11
- 1Set confirm and prepare appointments for great service experiences
- 2Meet sales targets and maintain high customer satisfaction
- 3Greet customers friendly when they arrive
- 4Determine vehicle needs using customer info and walk-around
- 5Use consultative selling to plan ongoing maintenance
- 6Produce transparent repair orders with costs and timelines
- 7Communicate frequently with technicians and parts staff
- 8Follow up with customers on vehicle status
- 9Ensure customer satisfaction after service
- 10Gain superior product knowledge to help customers
- 11Provide exceptional experience to drive loyalty
Requirements10
- 1High school diploma or equivalent
- 2Proven ability to deliver excellent customer experience
- 3Ability to set and achieve goals
- 4Sales experience preferred
- 5Valid in-state driver's license and clean driving record
- 6Driver's license and safe driving record
- 7Willingness to follow up with customers
- 8Experience with technology
- 9Maternity benefits available
- 10Health insurance and other benefits
Salary Insight
Salary not disclosed in listing
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