Addepar
AddeparVerified Source

Senior IT Support Specialist Addepar

104K–130K
Onsite · New York, New York
Posted August 12, 2026
payroll

Overview

Addepar seeks an experienced IT Support Specialist to join its IT Team. The role involves providing on-site technical assistance, supporting SaaS platforms, configuring cloud services, mentoring junior staff, and collaborating globally. Candidates must be authorized to work in the United States without visa sponsorship and demonstrate expertise in Mac and Windows environments.

What You'll Do5

  • 1Provide on-site hands-on support for employees while maintaining core IT reliability
  • 2Act as escalation point for advanced technical issues across Mac and Windows
  • 3Configure and optimize SaaS platforms like Google Workspace and Zoom
  • 4Develop internal IT documentation and runbooks to standardize processes
  • 5Mentor junior team members in system administration and support workflows

Requirements5

  • 14+ years corporate IT experience with increasing autonomy
  • 2Proficiency in troubleshooting SaaS platforms and Windows/macOS hardware
  • 3Experience with Jira administration and MDM solutions like Jamf
  • 4Familiarity with network security tools and compliance workflows
  • 5Basic scripting knowledge in Bash Python or similar languages

Salary Insight

$104 - $130k per year

Location

Typeonsite
LocationNew York, New York

Required Skills

macwindowsgoogle workspaceoktaslack
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