Sales Representative Industrial Sales Order Processing Westech Equipment
Overview
Westech Equipment seeks a qualified Office Personnel to join our Salt Lake City team. This role collaborates with accounting sales and ecommerce staff. Responsibilities include processing orders completing fraud checks handling sales calls providing updates resolving customer issues updating records developing knowledge bases. Overview highlights ownership scale and differentiation.
What You'll Do11
- 1Process customer orders
- 2Complete fraud checks on all orders before processing
- 3Answer sales calls
- 4Provide order updates
- 5Handle customer inquiries complaints and returns cancellations
- 6Provide product and service information
- 7Troubleshoot and resolve product issues
- 8Document and update customer records
- 9Develop and maintain knowledge base
- 10Build rapport with clients
- 11Prioritize and multitask
Requirements10
- 1Previous experience in customer service sales or related fields
- 2Ability to build rapport with clients
- 3Strong written and verbal communication skills
- 4Excellent computer skills including Microsoft suite Google Docs
- 5Comfortable working with vendors customers via phone email or in person
- 6Very detailed detail oriented good with follow up
- 7Organized skilled with filing systems tracking paperwork
- 8Timely support of product information requests from Sales and Marketing departments
- 9Accountable for own work
- 10Positive professional demeanor
Salary Insight
$44 - $50k per year
Location
Required Skills
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