Sales Professional, Retail & Mattress Sales | Mattress Firm
Overview
Own the in-store customer experience at Mattress Firm as a Sleep Expert®. You will guide customers to their ideal mattress using digital tools, manage the full sales cycle, and drive individual performance metrics. Join a team of sleep authorities in Boston, supporting multiple locations. This role stands out with uncapped commissions and a 401(k) match.
What You'll Do9
- 1Elevate the in-store experience by acting as a Sleep Expert® and trusted sleep authority.
- 2Execute selling programs with digital tools, supporting a seamless omnichannel journey.
- 3Build strong customer relationships, keeping the customer at the center of every interaction.
- 4Provide technical and product knowledge as a subject matter expert on mattress offerings.
- 5Drive individual sales performance and KPIs while demonstrating company values.
- 6Maintain customer relationships post-purchase, resolving issues and sending delivery reminders.
- 7Monitor competitor advertisements and services to stay ahead in the market.
- 8Leverage social media to boost brand awareness and increase sales.
- 9Lift, push, or pull 50+ pounds as part of store operations.
Requirements7
- 11+ year of retail or sales experience, preferably in mattress or furniture.
- 2Ability to use POS systems and digital sales tools effectively.
- 3Proven track record of meeting or exceeding sales targets.
- 4Strong interpersonal skills to build rapport with diverse customers.
- 5Flexibility to work weekends, holidays, and peak retail hours.
- 6Legal authorization to work in the United States without sponsorship.
- 7Ability to lift, push, or pull 50+ pounds.
Salary Insight
$50 - $61k per year
Location
Required Skills
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