Sales Coordinator, Technical Services & Engineering Support
Overview
Sales support role in a technical services environment supporting a growth oriented team in Boston area. Own administrative tasks, CRM activity, and cross department coordination to drive client satisfaction. Collaborate with sales, operations, engineering, and project management to streamline the sales lifecycle. This position offers in office collaboration with opportunities to impact onboarding and project kickoffs.
What You'll Do10
- 1Build and maintain accurate records of sales activities and contracts in the CRM to track progress and forecast opportunities
- 2Draft, prepare, and send customer facing communications on behalf of the sales team and ensure timely responses to inquiries
- 3Coordinate site walks, team calls, internal meetings, and customer check-ins to keep projects on schedule
- 4Assist in coordinating workflow between account management, operations, engineering, and project management to optimize handoffs
- 5Aid in business development, marketing, and customer relation events to generate pipeline
- 6Support onboarding of new clients and assist with account management as needed
- 7Assist with project take-offs, data collection, and initial scope development to inform bidding
- 8Ensure customer commitments are communicated clearly to operations and monitor execution
- 9Obtain customer feedback during and after projects and report results to improve service
- 10Assist project startup by organizing documentation, communicating requirements, and confirming deliverables
Requirements9
- 1Bachelor’s degree in business administration, marketing, or related field preferred
- 2Previous experience in sales support, coordination, or similar administrative role
- 3Experience within technical services, engineering, electrical, or industrial markets is a plus
- 4Strong organizational skills with the ability to manage multiple priorities
- 5High attention to detail and accuracy in documentation
- 6Ability to work in a technical, fast paced environment
- 7Excellent written and verbal communication abilities
- 8Ability to effectively coordinate communication across multiple departments
- 9Team player with a proactive and positive attitude
Salary Insight
$58 - $83k per year
Location
Required Skills
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