Retail Store Manager, Retail Operations & Customer Experience
Overview
Own store operations and sales leadership at scale in a community retail setting. Manage associates, drive profitability, and ensure compliant, smooth daily operations. Lead training and development to foster growth and build lasting customer relationships. The role emphasizes hands-on leadership in a high-traffic Phoenix store with community engagement and adherence to policies. This position offers a comprehensive benefits package and the opportunity to impact store performance and guest experience.
What You'll Do10
- 1Build store operations to maximize sales and profitability
- 2Lead, train, and develop associates to foster growth
- 3Oversee daily store activities to ensure smooth operations
- 4Safeguard company assets and ensure compliance with policies
- 5Provide customers with a positive shopping experience
- 6Build relationships with the local community through outreach and partnerships
- 7Implement merchandising directions from corporate headquarters
- 8Enforce applicable laws and company procedures
- 9Drive store performance through customer focus and teamwork
- 10Lead by example to maintain safety and efficiency
Requirements9
- 1High school diploma or equivalent preferred
- 2Retail management experience preferred
- 3Ability to lift up to 40 lbs, occasionally 55 lbs
- 4Ability to walk, stand, stoop, kneel, climb, push, pull, and lift repetitively
- 5Excellent communication skills
- 6Focus on results and relationship building with team members
- 7Onsite in Phoenix, full-time
- 8Compliance with ADA accommodations and safety policies
- 9Ability to handle occasional alcohol/tobacco licensing background requirements
Salary Insight
$53 - $66k per year
Location
Required Skills
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