Retail Sales Manager, Wireless & T-Mobile
Overview
Own store sales and team performance at a T-Mobile retail location, driving revenue growth and customer loyalty. Lead a team of sales associates, oversee daily operations, and ensure the store meets brand standards. This role offers a dual commission structure paid twice monthly, setting it apart from competitors. You will directly impact team success and store outcomes in a hands-on leadership position.
What You'll Do10
- 1Recruit, hire, and train top-tier sales talent to build a high-performing team.
- 2Foster a high-performance culture through motivation, coaching, and regular feedback.
- 3Conduct employee performance evaluations to guide team development and address gaps.
- 4Manage staff scheduling to ensure adequate coverage during peak hours.
- 5Drive store sales to achieve or exceed performance goals, focusing on T-Mobile plans and accessories.
- 6Champion a customer-first approach, ensuring satisfaction and loyalty through personalized solutions.
- 7Lead weekly staff meetings to set sales expectations and review performance.
- 8Model and support effective upselling, cross-selling, and account activation strategies.
- 9Oversee daily operations including merchandising, inventory, and store appearance to maximize sales.
- 10Ensure compliance with company policies and operational procedures, including accurate cash handling and POS transactions.
Requirements10
- 11-2 years of retail sales management experience, wireless industry preferred.
- 2Proven ability to meet or exceed sales goals in a fast-paced retail environment.
- 3Availability to work a flexible schedule, including evenings, weekends, and holidays.
- 4Reliable transportation to commute to the store location.
- 5Strong leadership and team-building skills to motivate and develop staff.
- 6Excellent interpersonal and communication abilities to interact with customers and team members.
- 7Strategic thinking with strong analytical and problem-solving skills to address store challenges.
- 8Deep understanding of wireless products, plans, and trends, particularly T-Mobile offerings.
- 9Adaptability to changing priorities and a dynamic work environment.
- 10Ability to stand for long periods and lift objects weighing up to 40 lbs.
Salary Insight
$62 - $129k per year
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