Retail Sales Representative, Wireless (Metro by T-Mobile)
Overview
Own the customer experience at a high-traffic Metro by T-Mobile store, driving sales of devices, plans, and accessories. You'll handle the full sales cycle from greeting to setup, with individual commissions paid twice a month, a rare structure that accelerates earnings. Join a collaborative team focused on tech education and customer loyalty. This role stands out with uncapped earnings and a vibrant store environment where your product knowledge directly impacts success.
What You'll Do9
- 1Greet each customer with energy, uncover their wireless needs, and recommend the best T-Mobile devices and plans.
- 2Drive sales by promoting upgrades, activations, and accessories to meet store targets and boost commission.
- 3Set up new devices on site, troubleshoot common issues, and ensure a smooth activation process for customers.
- 4Stay current on latest phone models, plan changes, and promotions to answer questions with confidence.
- 5Deliver top-tier service that builds loyalty and encourages repeat visits and referrals.
- 6Maintain a vibrant, organized store layout that invites exploration and supports inventory accuracy.
- 7Process transactions securely, following company policies to protect customer privacy and data.
- 8Participate in ongoing training sessions to sharpen sales techniques and product mastery.
- 9Collaborate with the store team to create a fun, positive shopping atmosphere for every customer.
Requirements8
- 11+ years in retail or wireless sales, or a strong passion to learn quickly.
- 2Excellent communication skills with a friendly, approachable demeanor.
- 3Goal-oriented mindset with a track record of meeting or exceeding sales targets.
- 4Working knowledge of smartphones, tablets, and mobile plans is a plus.
- 5Organized and detail-focused, able to juggle multiple customers and tasks.
- 6Flexible schedule including weekends and holidays as needed.
- 7Physically able to stand for extended periods and lift up to 40 lbs.
- 8Commitment to ongoing learning and staying ahead of tech trends.
Salary Insight
$31 - $62k per year
Location
Required Skills
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