Retail Sales Representative, Wireless & Devices
Overview
As a Retail Sales Representative, you own the customer experience at Metro by T-Mobile, connecting people with the latest wireless technology. You demonstrate smartphones, plans, and accessories, driving upgrades and activations. You collaborate with a vibrant team in a fast-moving retail environment. Your success is rewarded with bi-monthly commissions, a rare industry advantage.
What You'll Do10
- 1Greet customers and identify their wireless needs
- 2Demonstrate the latest smartphones, plans, and accessories
- 3Drive sales by promoting upgrades, activations, and accessories to meet targets
- 4Set up customer devices and troubleshoot issues for a smooth experience
- 5Stay current on industry trends, promotions, and new products
- 6Deliver top-tier customer service, building loyalty and repeat business
- 7Maintain a visually appealing store and manage inventory
- 8Follow company policies for secure transactions
- 9Participate in ongoing training to master sales techniques and tech
- 10Create a positive, collaborative store environment
Requirements9
- 11+ years in retail or customer service, with a passion for tech
- 2Excellent communication and a friendly, positive attitude
- 3Goal-oriented and driven to exceed sales goals
- 4Knowledge of wireless devices and plans is a plus
- 5Organized, detail-focused, and a team player
- 6Flexible schedule, including weekends and holidays
- 7Eagerness to learn and adapt to new technology
- 8Ability to stand for long periods and lift up to 40lbs
- 9Bilingual Spanish preferred
Salary Insight
Salary not disclosed in listing
Location
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