Retail Sales Representative, Wireless & T-Mobile
Overview
You will own the customer experience at a T-Mobile retail store, driving sales of devices, plans, and accessories while ensuring a seamless setup and support process. You will join a collaborative team focused on hitting store targets, with uncapped commission paid twice a month. This role suits a people-first sales professional eager to grow in the wireless industry, backed by ongoing training and advancement opportunities.
What You'll Do9
- 1Greet customers and identify their wireless needs to recommend tailored solutions.
- 2Demonstrate the latest T-Mobile devices and accessories to build excitement and inform purchase decisions.
- 3Drive sales by promoting upgrades, new activations, and add-on accessories to meet monthly goals.
- 4Help customers set up their devices, troubleshoot issues, and ensure a smooth post-sale experience.
- 5Stay current on industry trends, promotions, and new product launches to provide accurate guidance.
- 6Maintain a clean, organized store environment that reflects the brand and supports easy browsing.
- 7Manage inventory levels, restock displays, and assist with stock audits to prevent shrinkage.
- 8Process transactions securely, following company policies to protect customer data.
- 9Participate in ongoing training sessions to sharpen product knowledge and sales techniques.
Requirements8
- 11+ year in retail or wireless sales preferred, but a strong willingness to learn is accepted.
- 2Excellent verbal and written communication skills with a positive, approachable demeanor.
- 3Goal-oriented mindset with a track record of meeting or exceeding sales targets.
- 4Working knowledge of wireless devices, plans, and accessories is a plus.
- 5Strong organizational skills, attention to detail, and ability to work effectively in a team.
- 6Availability to work flexible hours, including weekends and holidays.
- 7Ability to stand for extended periods and lift up to 40 lbs.
- 8Bilingual candidates are encouraged to apply.
Salary Insight
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