Retail Sales Manager, Wireless & Bilingual
Overview
You will lead a retail sales team at Metro by T-Mobile, owning store performance, customer experience, and team development across two locations. Reporting to the District Manager, you will drive sales growth, coach a high-energy team, and execute operational standards. This role offers uncapped commission paid twice monthly, a differentiator in the wireless industry.
What You'll Do8
- 1Recruit, hire, and train top-tier sales talent to build a high-performance team
- 2Drive store sales and achieve or exceed performance goals through direct coaching and weekly goal-setting meetings
- 3Champion a customer-first approach, ensuring satisfaction and loyalty while acquiring and retaining customers
- 4Model and support upselling, cross-selling, and account activation strategies to maximize revenue
- 5Oversee day-to-day operations, including merchandising, inventory, and store appearance to meet brand standards
- 6Manage cash handling and POS transactions with accuracy and compliance
- 7Track and analyze store performance metrics to identify improvement areas and adjust strategies
- 8Conduct employee performance evaluations and guide team development with regular feedback
Requirements8
- 11-2 years of retail sales management experience, wireless industry preferred
- 2Proven ability to meet or exceed sales goals
- 3Bilingual proficiency in English and Spanish, required
- 4Associate or bachelor's degree in business, accounting, marketing, or management
- 5Availability to work a flexible schedule, including evenings, weekends, and holidays
- 6Reliable transportation and ability to stand for long periods and lift up to 40lbs
- 7Strong leadership and team-building skills, with strategic analytical and problem-solving abilities
- 8Deep understanding of wireless products, plans, and trends
Salary Insight
Salary not disclosed in listing
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