Brilliant EarthVerified Source

Retail Jewelry Sales Associate, In Person at San Jose Showroom

46K–50K
Onsite · San Jose, California
Posted August 14, 2026
full-time

Overview

Jewelry sales role in a luxury showroom with a focus on customer experience and personalized guidance. You will engage with customers, showcase our diamond and gemstone collection, and drive sales targets in a high-end environment. This position is in-person in San Jose and requires weekend availability. You will join a collaborative team devoted to sustainable, transparent jewelry.

What You'll Do10

  • 1Build relationships with customers to understand needs and guide selections in our luxury line
  • 2Design a memorable purchasing experience through proactive consultations and post-sale support
  • 3Lead in handling a high volume of leads and inquiries via showroom visits, chats, and calls
  • 4Ship and coordinate product flow between showroom, distribution center, and vendors while maintaining inventory accuracy
  • 5Drive trust and educate customers about our mission and product quality while meeting sales targets
  • 6Open and close the showroom and waiting area, ensuring safety and cleanliness
  • 7Maintain a polished showroom with up-to-date merchandising and product setup
  • 8Collaborate with team members to resolve customer feedback and improve service
  • 9Serve as a brand ambassador for sustainable and transparent jewelry practices
  • 10Review and act on feedback to continuously improve the customer experience

Requirements10

  • 1A passion for the customer and ability to deliver exceptional service in a luxury setting
  • 2A drive to exceed goals and a track record of meeting targets in sales roles
  • 3Strong communication skills across in person, email, and chat interactions
  • 4Ability to work weekend days and full-time schedule in person in San Jose
  • 5Experience in retail or jewelry sales and comfort explaining product detail and options
  • 6Familiarity with inventory management and showroom operations
  • 7Comfort collaborating with teams and contributing to a positive work environment
  • 8Demonstrated attention to detail and process orientation in a fast-moving environment
  • 9A customer-centric mindset and willingness to take ownership of duties across the showroom
  • 10Bilingual abilities are a plus

Salary Insight

$46 - $50k per year

Location

Typeonsite
LocationSan Jose, California

Required Skills

SalesCustomer ServiceLuxury RetailDiamond KnowledgeGemstone KnowledgeERP SystemInventory ManagementCommunicationCollaboration
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