Resident Chef, Culinary Program & Kitchen Operations
Overview
As Resident Chef, you own the in-store culinary program at Sur La Table, leading a team that delivers engaging cooking classes and drives retail sales. You'll mentor associates, oversee class quality, and collaborate with store leadership to boost foot traffic. This role blends culinary expertise with business management, requiring Food Manager Certification and 3-4 years of kitchen leadership. You'll shape the customer experience and directly impact key KPIs like class sign-ups and product sales.
What You'll Do9
- 1Recruit, mentor, and retain a high-performing culinary team, fostering a positive culture and conducting regular performance evaluations.
- 2Lead engaging cooking classes, following provided recipes and game plans, while holding associates accountable for quality and execution.
- 3Drive sales growth by developing strategies to enhance the culinary and retail business, analyzing daily metrics, and optimizing performance.
- 4Represent the Sur La Table brand by creating memorable educational experiences that encourage repeat visits and customer loyalty.
- 5Manage daily store operations, ensuring compliance with food safety standards, health codes, and sanitation regulations.
- 6Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses.
- 7Handle customer feedback related to the culinary program, addressing concerns to maintain satisfaction and loyalty.
- 8Enforce alcohol regulations, verify age restrictions, and maintain compliance with state and location policies.
- 9Ensure store safety and cleanliness, addressing maintenance needs promptly, and uphold all Sur La Table SOPs.
Requirements10
- 121+ years of age at time of employment.
- 2Culinary degree strongly preferred, or equivalent experience.
- 31-2 years experience as a culinary instructor.
- 43-4 years of progressively responsible kitchen management experience.
- 5Valid Food Manager Certification.
- 6Proven track record of achieving sales and motivating high-performing sales teams while meeting operational goals.
- 7Strong leadership skills with the ability to inspire, develop, and retain a high-performing team.
- 8Excellent communication, problem-solving, and decision-making abilities.
- 9Passion for community engagement and providing exceptional customer experiences.
- 10Proficiency in Microsoft Office Suite and retail systems preferred.
Salary Insight
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