Remote Call Center Rep - TSI-CXBPO
Overview
Remote Call Center Rep at Transworld Systems Inc. Charlotte North Carolina offers a payroll position starting Monday September 14th 2026. This AI-powered assessment via Harver is required for prompt consideration. Work Location: Onsite hybrid model. Compensation: $15.00/hour.
What You'll Do11
- 1Proactively recommend additional products and services to customers during qualified calls
- 2Discuss water heaters surge protection solutions in-home electrical wiring options
- 3Assist customers with inquiries and concerns
- 4Ensure accurate documentation of account information in client systems
- 5Provide detailed explanations of account status and inquiries to customers
- 6Adhere to State and Federal regulations regarding job duties
- 7Consistently discuss additional product and service offerings
- 8Utilize exceptional communication skills to fulfill client and customer goals
- 9Maintain an average inbound handle time
- 10Achieve quality assurance goals
- 11Adhere to production measures such as time spent on calls and schedule adherence
Requirements10
- 1Detail oriented ability to organize and prioritize work
- 2Effective call handling skills and professionalism
- 3Strong focus on exemplary shift attendance
- 4One to two years experience in call center environment
- 5Proficient with Microsoft applications
- 6Ability to learn new software applications
- 7High school graduate equivalent requirement
- 8Minimum internet speed broadband 25 mbps download 20 mbps upload
- 9Hard wired connection required for remote work
- 10Camera required during training shifts
Salary Insight
$31k per year
Location
Required Skills
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