Bilingual Remote Customer Service Representative TEKsystems
Overview
Deliver top customer service experience answering calls resetting passwords assisting account creation uploading documents handling inquiries engaging customers over phone replying to chat managing accounts verifying coverage reviewing healthcare options problem solve find creative solutions diagnose assess resolve issues timely demonstrate flexibility adapt to changes display corporate values extensive self study training testing eligibility dependent on passing exams adhere regulated communication guidelines interpret policies administrative duties input customer info database various tasks Entry Level #eastpriority26 Contract Chicago remote pay $19.00 hour
What You'll Do5
- 1Build resolve consumer problems create accounts upload documents answer general questions engage customers phone respond chat inquiries help manage accounts verify eligibility review healthcare options
- 2Problem solve find creative solutions diagnose assess resolve issues timely
- 3Be expert on company product policies display flexibility accept changing updates demonstrate corporate values extensive self study training testing
- 4Adhere regulated communication guidelines interpret policies administrative duties input customer info database various tasks
- 5Experience level entry level #eastpriority26 contract position
Requirements6
- 1Extensive self study training testing required eligibility dependent on passing exams
- 2Bold technology names: Python AWS React Kubernetes
- 3Bold certifications: CPC Card BCBA AWS Certified
- 4Bold experience ranges: 5+ years 3-5 seasons
- 5Bold skills: customer service account management healthcare verification
- 6Bold soft skills: flexibility willingness to accept updates demonstrate corporate values
Salary Insight
$19k per year
Location
Required Skills
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