South Middlesex Opportunity CouncilVerified Source

Program Advocate, Single Adult Shelter

17K–17K
Onsite · Boston, Massachusetts
Posted August 12, 2026
contract

Overview

Oversee shelter operations during working hours while maintaining a safe and secure environment. Lead daily activities and ensure compliance with agency standards. Drive positive outcomes for clients and staff.

What You'll Do11

  • 1Build relationships with clients and staff to foster a supportive environment
  • 2Design and implement programs aligned with agency mission
  • 3Maintain accurate records and documentation for each shift
  • 4Report incidents and rule violations to the Program Director
  • 5Coordinate with supervisors to resolve operational challenges
  • 6Participate in team meetings and complete assigned training
  • 7Support administrative tasks including payroll and scheduling
  • 8Assist in developing client care plans and service delivery
  • 9Ensure confidentiality of sensitive information
  • 10Promote respectful interactions among all stakeholders
  • 11Contribute ideas for process improvement and community outreach

Requirements10

  • 15+ years building ETL pipelines with Spark and Airflow
  • 23-5 seasons of experience in social services
  • 3CPC Card certification preferred
  • 4BCBA credential valued
  • 5AWS Certified knowledge beneficial
  • 65+ years experience with shelter management systems
  • 72 years sobriety demonstrated
  • 8CPR and First Aid certification required
  • 9Strong communication and conflict resolution abilities
  • 10Ability to work independently and make sound judgments

Salary Insight

$17k per year

Location

Typeonsite
LocationBoston, Massachusetts

Required Skills

CPRFirst AidInterpersonal SkillsCrisis ResponseSubstance Abuse KnowledgeMental Illness KnowledgeBasic Computer Skills
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