Product Operations Manager, AI SaaS Housing
Overview
Own the operational backbone of a housing product line at a Series D/E AI SaaS company, turning product requirements into buildable workflows that reach enterprise clients at scale. You will partner with Product and Engineering, using SQL for data analysis and driving launch readiness across cross-functional teams. This role sits at the heart of product development, offering high ownership and direct impact on delivery speed and quality. It stands out for its hybrid NYC in-office presence (4-5 days/week) and close collaboration with go-to-market teams.
What You'll Do7
- 1Translate product requirements into clear, buildable workflows through specs, diagrams, and thorough edge-case definition.
- 2Conduct discovery sessions with new enterprise clients to deeply understand their needs and operational requirements.
- 3Drive launch readiness and coordinate cross-functional stakeholders through product releases.
- 4Analyze product usage data using SQL to surface insights, identify gaps, and inform prioritization.
- 5Manage compliance requirements and ensure products meet enterprise-grade standards.
- 6Own process documentation and maintain high-quality internal specs and runbooks.
- 7Act as a connective layer between Product, Engineering, and go-to-market teams to keep complex initiatives on track.
Requirements6
- 13+ years in product operations, technical program management, or execution-focused roles at a high-growth technology company.
- 2Working proficiency in SQL and comfort driving independent data analysis.
- 3Proven ability to manage complex, cross-functional initiatives in ambiguous environments.
- 4Strong written communication skills, including the ability to write clear specs and process documentation.
- 5High attention to detail with strong ownership and follow-through.
- 6Willingness to work in-person at the New York City office 4-5 days per week.
Salary Insight
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