Director of Product Management, Conversational AI
Overview
Own the product strategy and execution for conversation intelligence, voice, and dialing at Outreach, the only complete agentic AI platform for revenue teams. You will turn every customer conversation into agentic action: real-time coaching, automatic follow-ups, and pipeline intelligence that helps leaders focus and improve. You will lead a team of product managers and partner with engineering, data science, and design to ship AI-native features that change how sales teams work. This role sits at the intersection of AI, voice, and video, delivering products that drive measurable revenue impact for enterprises like Databricks, SAP, and Siemens.
What You'll Do7
- 1Define and own the product strategy for conversation intelligence, voice, and dialing across the entire revenue motion.
- 2Deliver AI-native experiences and workflows, building on the latest model and technology advancements to turn conversations into agentic actions.
- 3Ship AI and ML features with world-class engineering, data science, and design teams, from discovery to rollout.
- 4Lead discovery and roadmap sessions with key prospects and customers to validate assumptions and refine priorities.
- 5Lead and develop a team of accomplished product managers, driving strategy across multiple scrum teams and championing strong processes and best practices.
- 6Partner with product marketing to build enablement, positioning, and thought leadership on agentic execution for go-to-market teams.
- 7Build deep understanding of customer feedback and product stickiness to inform prioritization and long-term bets.
Requirements7
- 18+ years building great software with ownership of prioritization, trade-offs, and timelines; 2+ years managing product teams.
- 2Experience building conversation intelligence, voice, or dialing products, including familiarity with VoIP and telephony infrastructure, speech-to-text and NLP pipelines, real-time audio and video processing.
- 3Proven ability to define long-term strategy while driving near-term product impact in fast-paced, entrepreneurial environments.
- 4Deep understanding of customer needs with strong drive to solve hard problems and demonstrated technical credibility with engineering teams.
- 5Strong cross-functional collaboration, influence, and communication skills with the ability to create clarity in complex, ambiguous domains.
- 6Bachelor's degree required; MBA or related graduate degree preferred.
- 7Prior B2B SaaS product experience required.
Salary Insight
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