Practice Assistant Brigham and Women`s Faulkner Hospital
Overview
Practice Assistant at Brigham and Women`s Faulkner Hospital leads patient flow and resource utilization for the Brigham Psychiatric Specialties clinic. This role supports diverse services including Partial Hospital Programs and Urgent Care Walk-In Clinic while maintaining a positive relationship with providers and ensuring compliance with HIPAA and 42 CFR regulations.
What You'll Do11
- 1Manage front-end administrative setup and daily departmental operations
- 2Respond to patient inquiries and coordinate appointment scheduling
- 3Facilitate prior authorization approvals and patient communications
- 4Utilize Epic EHR to scan documents and document patient interactions
- 5Maintain confidentiality and handle sensitive psychiatric matters discreetly
- 6Identify and remove barriers to a safe outpatient clinic environment
- 7Ensure equipment functionality and submit maintenance requests
- 8Open consult rooms daily for provider use
- 9Assist with inter-departmental requests and liaison with external agencies
- 10Demonstrate proficiency with Microsoft Office applications
- 11Exercise discretion and integrity when handling confidential information
Requirements10
- 1High School Diploma or equivalent required
- 2Associate degree preferred or Bachelor's degree preferred
- 31-2 years medical setting experience preferred
- 4Prior experience with Epic EHR preferred
- 5Strong knowledge of medical terminology
- 6Self-motivated and creative problem solver
- 7Excellent interpersonal skills for diverse groups
- 8Adept time management abilities
- 9Professional verbal and written communication skills
- 10Adherence to I CARE Standards
Salary Insight
$37 - $58k per year
Location
Required Skills
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