Practice Assistant at Mass General Brigham
Overview
The Practice Assistant role supports clinical service operations at Newton-Wellesley Hospital. This position involves managing patient appointments handling administrative tasks and maintaining office efficiency. It requires someone who can thrive in a fast-paced environment and contribute to a collaborative healthcare team.
What You'll Do11
- 1Schedule and check in patients while processing check out duties
- 2Maintain appointment records and handle routine clerical work
- 3Answer phones and assist callers with routine inquiries
- 4File materials and print appointment schedules
- 5Process patient billing forms and scan documents to electronic medical records
- 6Call for patient medical records and laboratory test results
- 7Distribute mail or faxes and type forms as directed
- 8Accept co-payments and verify patient registrations
- 9Handle messages related to prior authorizations and referrals
- 10Monitor waiting room patients and respond to information requests
- 11Assist in patient flow processes
Requirements8
- 1High school diploma or equivalent
- 20-1 year healthcare office experience
- 3Basic proficiency with office software suites
- 4Strong communication and time management skills
- 5Ability to understand and follow office procedures
- 6Experience with phone systems and multitasking
- 7Excellent written and verbal communication abilities
- 8Organized and able to manage multiple tasks effectively
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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