Plastic Surgery Front Desk Concierge
Overview
We seek a polished and personable Front Desk Concierge to serve as the welcoming face of Burnett Plastic Surgery PC in Westfield NJ. This role drives patient experiences in a high-end setting where every interaction matters. You will open and close the office greet patients and manage all incoming communications. Your performance will define the practice’s reputation.
What You'll Do8
- 1Open and close the office with professional efficiency
- 2Greet and check in patients with warmth and concierge-level demeanor
- 3Answer and manage calls emails and appointment scheduling
- 4Coordinate consultations and follow-ups using practice management software
- 5Collect verify patient information insurance details and medical forms
- 6Process payments manage billing inquiries and handle financial transactions
- 7Maintain a clean organized welcoming front office and waiting area
- 8Communicate effectively with clinical staff to ensure seamless patient flow
Requirements8
- 11–3 years front desk medical receptionist or luxury customer service experience
- 2Experience in plastic surgery medical spa or aesthetic practice preferred
- 3Proficiency with medical scheduling or EMR software
- 4Exceptional interpersonal communication skills with patient-first attitude
- 5Professional appearance matching high-end aesthetic practice standards
- 6Strong organizational skills multitask in fast-paced environment
- 7Discretion and HIPAA compliance
- 8High school diploma or associate degree minimum
Salary Insight
$46 - $52k per year
Location
Required Skills
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