Phlebotomy Team Lead - Outpatient
Overview
Lead a phlebotomy team at Mass General Brigham outpatient facility overseeing daily operations and supporting staff. This role drives efficient specimen collection and ensures compliance with safety standards while mentoring junior technicians. You will coordinate workflow and implement procedural improvements to enhance patient care efficiency.
What You'll Do11
- 1Provide daily support to phlebotomy team members ensuring efficient workflow and adherence to practice standards
- 2Offer instruction and guidance while handling complex draws and special procedures
- 3Sign off on technical training for new staff and maintain annual competency documentation
- 4Coordinate schedule changes and monitor staff absences to optimize coverage
- 5Assist management in implementing operational policies and suggest process improvements
- 6Oversee specimen collection procedures and address challenges with research kits
- 7Evaluate changing operational needs and propose staffing adjustments
- 8Investigate recurring issues and develop solutions to prevent future occurrences
- 9Maintain accurate records of technical training and employee assessments
- 10Collaborate with cross-functional teams to improve patient collection experiences
- 11Demonstrate leadership through autonomous decision-making and team motivation
Requirements5
- 1Phlebotomy Technician certification with 3-5 years experience
- 2Class D passenger vehicle driver's license
- 3Proven leadership abilities with proven track record
- 4Strong communication skills both oral and written
- 5Ability to work independently and solve problems under pressure
Salary Insight
Salary not disclosed in listing
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