Personal Banker, Spanish bilingual - in person
Overview
Own the customer relationship at a Phoenix branch and help clients improve their financial wellbeing. Work with ecosystem partners to grow share of wallet and drive loyalty through attentive, proactive service. Collaborate with in-branch teams to deliver a differentiated experience and meet customer needs. This role centers on bilingual communication, risk mindful banking, and technology-enabled service.
What You'll Do10
- 1Build the customer base through proactive sales and service activities
- 2Drive outbound and lobby engagement to elevate client loyalty and PNC solutions
- 3Educate customers on financial options leveraging technology and available resources
- 4Collaborate with ecosystem partners and Centers of Influence to acquire and retain relationships
- 5Demonstrate strong risk awareness and adherence to policies in daily operations
- 6Position PNC products during branch interactions to meet customer needs
- 7Deliver a full PNC conversation with every client interaction to identify solutions
- 8Manage daily branch operations efficiently and accurately
- 9Cultivate customer loyalty by differentiating the branch experience
- 10Contribute to a supportive, inclusive culture within the Retail organization
Requirements5
- 1Associates degree or equivalent with related experience or product knowledge
- 2Typically requires 3+ years of experience
- 3Bilingual in Spanish is required
- 4No sponsorship for employment visas or STEM OPT
- 5Proven ability to manage risk and adhere to all policies and procedures
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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