FCB - First Convenience BankVerified Source

Bilingual Personal Banker, Spanish & Customer Service

Onsite · Austin, Texas
Posted August 12, 2026
payroll

Overview

Own the full client banking experience at a high-volume branch, from cash handling to cross-selling products. You'll serve a diverse base, including Spanish speakers, and hit monthly production targets. Work alongside a tight-knit team in a fast retail setting. This role sharpens your sales and service skills with real advancement potential.

What You'll Do10

  • 1Open new accounts and cross-sell bank products, targeting personal monthly production goals.
  • 2Process deposits, withdrawals, and payments, verifying cash and endorsements to prevent fraud.
  • 3Issue money orders, cashier's checks, wires, and certificates of deposit, including Western Union.
  • 4Balance your cash drawer daily, ensuring every transaction records accurately.
  • 5Prospect in-store aisles to engage potential customers and promote bank services.
  • 6Serve a diverse customer base with clear communication in Spanish and English.
  • 7Handle cash advances and bank-to-bank transfers with precision.
  • 8Maintain regular attendance and adapt to schedule changes as business demands.
  • 9Follow bank policies and supervisor instructions to maintain compliance and security.
  • 10Operate computers and office machinery while standing for extended periods when needed.

Requirements7

  • 118+ years old and a high school diploma or equivalent.
  • 2Six months of retail or customer service experience preferred.
  • 3Fluent in Spanish and English, with clear professional communication.
  • 4Ability to work flexible hours including evenings, weekends, and holidays.
  • 5Pass a background investigation as per company policy.
  • 6Stand or walk for long periods and lift up to 50 lbs.
  • 7Thrive in a high-volume, noisy environment and work effectively in a team.

Salary Insight

Salary not disclosed in listing

Location

Typeonsite
LocationAustin, Texas

Required Skills

Bilingual Spanish EnglishCustomer ServiceCash HandlingDeposit ProcessingSalesComputer OperationMoney Orders and Wire TransfersPhysical Stamina
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