Universal Banker at PNC Financial Services Group
Overview
PNC seeks a Universal Banker to grow the branch customer base through proactive sales and service activities. The role involves managing customer experiences, collaborating with ecosystem partners, and driving revenue while maintaining compliance and risk management standards. This position emphasizes customer focus, accountability, and leveraging technology to enhance financial wellbeing.
What You'll Do11
- 1Acquire and deepen the branch customer base through proactive sales and service activities
- 2Manage the customer experience by identifying opportunities to improve financial wellbeing
- 3Collaborate with ecosystem partners to grow customer share of wallet
- 4Deliver a full PNC conversation with every client interaction to identify appropriate solutions
- 5Perform lobby engagement activities to connect with customers and position PNC products
- 6Educate customers on financial transaction management using technology and resources
- 7Apply product knowledge to identify and solve customer problems effectively
- 8Manage risk through adherence to policies and procedures while demonstrating sound judgment
- 9Participate in daily branch operations to ensure efficiency and accuracy
- 10Drive proactive sales conversations through internal and outbound interactions
- 11Elevate client loyalty through tailored solutions and relationship building
Requirements5
- 15+ years building ETL pipelines with Spark and Airflow
- 2Bilingual Spanish proficiency preferred
- 3Customer-focused mindset aligned with PNC values
- 4Ability to assess and manage risks within enterprise frameworks
- 5Strong communication skills for client interactions
Salary Insight
$45 - $76k per year
Location
Required Skills
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