Patient Services Representative II Sutter Health
Overview
Serve as first point of contact for patients at outpatient facility. Greet check in verify information schedule appointments update Electronic Health record facilitate intake procedures collect payments gain confidence through effective communication adhere to regulations ensure privacy deliver optimal care may perform tasks orient staff schedule 8 hour shifts Monday Friday weekends as needed job includes scheduling billing knowledge interpreting data written verbal communication time management prioritize assignments work independently build relationships ensure PHI privacy identify resolve problems collaborate with peers weekly hours 40 full time
What You'll Do11
- 1Greet and check in patients verify information schedule appointments update Electronic Health record
- 2Facilitate intake procedures complete healthcare insurance forms collect payments
- 3Gain confidence and cooperation from patients families and other providers
- 4Adhere to organizational local state federal regulations ensure privacy and safety deliver optimal care
- 5Perform specific tasks orient other staff to department
- 6Schedule 8 hour shifts Monday Friday weekends as needed
- 7Prioritize assignments work within standardized policies meet deadlines
- 8Interpret data written oral diagrams schedules possess written verbal communication skills
- 9Work independently and as part of team accomplish multiple tasks handle interruptions
- 10Identify evaluate resolve standard problems select appropriate solutions
- 11Collaborate with peers achieve departmental corporate objectives
Requirements12
- 1Equivalent experience to degree diploma or equivalent education
- 2HS Diploma or equivalent education/experience
- 31 year recent relevant experience
- 4Basic knowledge insurance policies procedures patient billing
- 5Ability interpret various data written oral diagram schedule
- 6Written verbal communication skills
- 7Time management organizational skills prioritize assignments
- 8General knowledge computer applications Microsoft Office Word Excel Outlook
- 9Independent work teamwork multiple tasks
- 10Resolve standard problems using established options
- 11Maintain patient PHI privacy
- 12Build relationships with peers staff members
Salary Insight
$67 - $94k per year
Location
Required Skills
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