Front Office II - San Francisco CA
Overview
We seek a compassionate and discreet Front Office II professional who excels in time management and record-keeping within a high-volume healthcare setting. This role requires a confident administrator dedicated to delivering exceptional patient experiences through effective communication and interpersonal skills. The ideal candidate thrives under pressure while multitasking in a fast-paced environment and can manage patient emergencies efficiently.
What You'll Do11
- 1Greet patients warmly and provide a welcoming experience during check-in
- 2Handle patient registration and verify insurance information accurately
- 3Manage appointment scheduling to optimize availability and reduce wait times
- 4Answer phone calls and respond to emails promptly with professional information
- 5Maintain confidential patient records with precision and organization
- 6Collaborate with patients to verify insurance coverage and explain benefits
- 7Coordinate administrative tasks such as ordering supplies and vendor management
- 8Deliver five-star patient experiences through attentive care and issue resolution
- 9Ensure compliance with office policies and maintain confidentiality of all information
- 10Perform basic physical tasks including lifting up to 25 lbs
- 11Adhere to strict protocols for handling sensitive medical and personal data
Requirements9
- 1High school diploma or equivalent with 1+ year experience in front office administration
- 2Proficiency in Microsoft Office applications
- 3Strong organizational skills and attention to detail
- 4Excellent written and verbal communication abilities
- 5Ability to use discretion when handling sensitive patient information
- 6Experience with healthcare administration systems
- 7Knowledge of insurance verification processes
- 8Physical stamina for standing and moving throughout the workday
- 9Commitment to maintaining a professional and confidential work environment
Salary Insight
$48 - $56k per year
Location
Required Skills
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