Office Associate, Office Assistant, Customer Service
Overview
Morningstar Properties seeks a part-time Office Assistant at its Rockwall storage facility. This role focuses on delivering exceptional customer experiences while supporting property sales goals. The ideal candidate is a people-person who listens learns and works collaboratively with the Property Manager to maintain a superior customer experience.
What You'll Do11
- 1Deliver exceptional customer experiences by building strong relationships and responding professionally to inquiries
- 2Support property sales goals through phone sales and follow-up on leads using the technology platform
- 3Demonstrate understanding of property operations competition and KPIs to inform business decisions
- 4Execute daily office operations including customer transactions phone management lead tracking documentation and administrative programs
- 5Learn property systems procedures and best practices through hands-on training and mentorship
- 6Maintain high property standards by assisting with cleanliness curb appeal and site organization
- 7Conduct regular property walkthroughs adapt to new tools and manage independent tasks
- 8Follow policies procedures and use tools like the technology platform daily checklists lead-to-lease and delinquency management with accuracy
- 9Take ownership of responsibilities seek improvements and show accountability without constant supervision
- 10Collaborate with the Property Manager provide coverage and communicate clearly to ensure smooth hand-offs
- 11Contribute to operational excellence and customer satisfaction within a positive team-oriented environment
Requirements9
- 1High School diploma or GED required
- 2Associates or Bachelor’s degree preferred
- 3Valid driver’s license in the state of employment
- 4Curiosity creativity and willingness to learn
- 5Positive self-motivated attitude with a can-do approach
- 6Proficiency in Microsoft Office email and multi-system navigation
- 7Flexible schedule availability weekend work required
- 8Ability to pass a pre-employment background check
- 9Physical stamina to stand walk sit and move freely lift up to 50 pounds
Salary Insight
Salary not disclosed in listing
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