Nursing and Practice Manager, Concierge Medicine
Overview
You will own daily clinical and operational leadership for a concierge medicine practice in Dallas, balancing nursing oversight with office management. You will supervise nursing staff, ensure CMA, LVN, and RN compliance, and maintain systems like eClinicalWorks and Orchard. Working with a Director of Operations and a team of physicians, you will drive patient satisfaction, financial performance, and regulatory compliance. This role stands out by blending hands-on patient care with strategic practice management in a high-touch concierge setting.
What You'll Do10
- 1Plan, implement, and oversee nursing services and workflows to deliver high-quality patient care and safety.
- 2Deliver direct patient care when needed, including assessing, planning, and evaluating patient conditions.
- 3Maintain staff competencies, certifications (CMA, LVN, RN), ACLS, and annual trainings.
- 4Coordinate clinical supply ordering and inventory to meet patient care needs.
- 5Develop proficiency in practice systems: eClinicalWorks, Orchard, reference lab portals, and TransactRx.
- 6Create workflows that prioritize patient experience, safety, and satisfaction; resolve patient concerns promptly.
- 7Lead monthly staff meetings to communicate updates, review policies, and promote team collaboration.
- 8Oversee recruitment, onboarding, evaluation, and offboarding of practice staff.
- 9Manage patient retainer process, including contract execution, statement distribution, and collections.
- 10Monitor revenue cycle, review monthly financial statements, and implement strategies to improve reimbursement.
Requirements7
- 12+ years (preferably 5+ years) of progressive leadership in physician practices.
- 22+ years (preferably 5+ years) as a Registered Nurse manager.
- 3Active RN license required.
- 4Experience with a large EMR required; eClinicalWorks a plus.
- 5Bachelor's or Associate's degree preferred; experience may substitute.
- 6Excellent written and verbal communication skills.
- 7Service-oriented, adaptable, detail-oriented, and driven for results.
Salary Insight
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