Medical Front Office Specialist, Front Office & HIPAA Compliance
Overview
Own the patient intake and front desk operations at a renowned Georgia medical group scaling to support a growing patient base. Lead daily front desk activities with a focus on accuracy and HIPAA compliance, coordinating with clinicians and administrative staff. Collaborate with a tight-knit team to deliver a seamless patient experience from check-in to insurance verification. This role offers a temp-to-perm path, onsite in Decatur, with competitive pay based on experience and a strong caliber of patient care.
What You'll Do10
- 1Greet patients and register them using established protocols to ensure accurate data capture
- 2Assist patients with forms and documentation including insurance information and consent forms
- 3Inform patients about medical office procedures and policies and ensure adherence to HIPAA guidelines
- 4Maintain and manage patient records with attention to detail and confidentiality
- 5Move patients through scheduled appointments and coordinate with clinical staff
- 6Answer incoming calls, handle inquiries, and schedule appointments
- 7Collect co-pays and deductibles and explain billing procedures
- 8Schedule hospital admissions, tests, scans and outside appointments for patients
- 9Maintain knowledge of medical terminology and procedures to support accurate data entry
- 10Support administrative and clerical tasks and ensure smooth front desk operations
Requirements10
- 1High school diploma or equivalent
- 23 years of medical front desk experience
- 3Knowledge of medical terminology, procedures and diagnosis
- 4Knowledge of computer applications and relevant software
- 5Working knowledge of healthcare insurance and billing processes
- 6Strong professional communication and customer service skills
- 7Attention to detail and ability to manage confidential information in compliance with HIPAA
- 8Ability to organize work and manage multiple tasks in a fast-paced environment
- 9Proficiency in scheduling and data entry
- 10Demonstrated reliability and initiative in a team setting
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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