Medical Front Office Patient Care Representative Gwinnett Clinic
Overview
Lead patient interactions and manage front desk operations at a leading primary care clinic. This role focuses on welcoming patients handling calls and maintaining accurate records.
What You'll Do11
- 1Greet and welcome patients and visitors professionally
- 2Answer phone calls and direct inquiries appropriately
- 3Register patients and schedule appointments using EMR software
- 4Check patients in and out while collecting payments
- 5Manage paperwork and coordinate with staff for efficient flow
- 6Address patient concerns promptly and courteously
- 7Maintain cleanliness and organization of the front area
- 8Handle administrative tasks with attention to detail
- 9Provide excellent customer service and communication
- 10Prioritize and multitask effectively under pressure
- 11Apply knowledge of medical scheduling procedures
Requirements8
- 1Previous dental or medical office experience preferred
- 2Proficiency with phone systems and EMR platforms
- 3Strong administrative abilities with detail orientation
- 4Excellent customer service and communication skills
- 5Ability to multitask and prioritize tasks effectively
- 6Knowledge of medical scheduling and patient service protocols
- 7Familiarity with medical administrative terminology
- 8Professional demeanor during challenging situations
Salary Insight
$33 - $52k per year
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